Slide background
BEYOND SAFE
"TAKING MY BUSINESS FROM A PLACE OF SAFETY
TO A PLACE OF GROWTH"
- Israel Penyane, Total Palm Springs
Slide background
PEACE OF MIND
“Ever since we moved to Cash Connect we
had absolute peace of mind”
- Greg McKey, Fish ‘N
MY STORY
Slide background
EFFICIENCY & PAYMENTS
“Cash Connect's solution saves me time and money”
- Roza Dos Reis, Klopperpark Spar
MY STORY
Slide background
WEBFLO
“Webflo helps me to track my cash remotely“
- Kashif Khaliqi, Engen & Katleho Garages
MY STORY
Slide background
PAYMENTS
"Now I get the money instantly in my
account to make payments"
- Nelson Teixeira, Klopperpark Spar
MY STORY
Slide background
BUSINESS EFFICIENCY
“The Cash Connect solution has given us
more time to focus on what is important”
- Armand van der Merwe, Fish ‘N
MY STORY
PEACE OF MIND
“EVER SINCE WE MOVED TO CASH CONNECT WE HAD ABSOLUTE PEACE OF MIND”
GREG MCKEY, FISH ‘N


MY STORY

To help with minimising the risk to your staff and Customers, and to the cash held at any time in your Cash Connect vault, we have summarised the CIT Key handling procedure below.

Please communicate this to all of your staff who use the vault.

  1. Our Customers are responsible for ensuring that before starting to deposit cash for the first time into their Cash Connect vault, they hand over both CIT Keys (white electronic tag) to their authorised CIT service provider. The CIT service provider must issue the Customer with a written receipt for these keys, which the Customer must retain as proof of such handover.
  2. At no time during the duration of the Cash Connect Cash Management Agreement shall the Customer or their staff take possession of either one or both of the CIT Keys from the CIT service provider.
  3. After every CIT collection of a Cash Connect Bag from the Cash Connect vault, the Customer shall ensure that the CIT Key is placed back into the CIT envopak (plastic, sealable envelope/bag), and that the envopak is properly closed and sealed. The CIT service providers supply the seals for this and the seal’s unique serial number must be recorded on the written CIT collection receipt. The Customer must retain this receipt as proof of such handover. The Customer shall ensure that the seal number recorded on the receipt corresponds with the number printed on the seal itself.
  4. If at any time the Customer or any of their staff become aware that they have in their possession either one or both of the CIT Keys, they must immediately notify their Cash Connect Customer Relations Executive, or the Cash Connect Call Centre on 0861 697 263. Cash Connect will then arrange with the CIT service provider to collect and sign for the CIT Key/s.
  5. Immediately upon becoming aware thereof, the Customer shall report a damaged, lost or stolen CIT Key to Cash Connect.

It is a condition of the Cash Management Agreement that Customers adhere to the operational procedures detailed therein. If the Customer retains possession of either one or both of the CIT Keys and there is a subsequent unauthorised removal of the Cash Connect Bag from the Cash Connect vault using a CIT Key, Cash Connect will not be liable to the Customer for the value of any subsequent cash loss. Any removal of a Cash Connect Bag from a Cash Connect vault using a CIT Key, other than in the presence of an authorised CIT service provider during an authorised and scheduled cash collection, will be deemed an unauthorised removal.

To assist our Customers in managing their day-to-day risk and operations, we have compiled a 4-point check list for your convenience:

  1. Immediately remove/delete any staff member/s from your Cash Connect vault setup who have left your employment. If you need any assistance with this please contact your Cash Connect Customer Relations Executive or the Cash Connect Call Centre.
  2. Ensure that when any staff member/s leave your employment that you still have all of the Cash Connect vault keys in your possession, and that none are missing. This does not apply to the CIT Keys which should always be in the possession of your CIT service provider. If any of the vault keys are missing, immediately notify your Cash Connect Customer Relations Executive or the Cash Connect Call Centre.
  3. If the employee who is leaving or has left had access to the keys for any of the entrance doors to your business premises, consider changing the locks on those doors. Duplicate keys could have been cut by the ex-employee.
  4. If the employee who is leaving or has left had access to the alarm code for the entrance doors to your business premises, consider changing the code on those doors.

If you require assistance with further training for your staff or clarification on any of the points in this communication, please feel free to contact your Cash Connect Customer Relations Executive who will arrange this for you.

For more details or you have any enquiries, please contact our 24/7 call centre on 0861 697 263. Alternatively, contact your Cash Connect Client Relations Executive directly.

The Cash Connect Operations Team

WHAT WE DO

Cash Connect ensures a streamlined cash management and payment solution that secures your cash, provides risk cover, offers working capital and business finance when needed and facilitates your supplier payments directly from the cash vault.

No more in-store or cash in transit insurance needed – we have it covered. From the moment your cash goes into the vault, whilst in transit, and until it appears in your bank account, we cover the risk. Your cash is guaranteed, side-stepping traditional insurance assessment delays and critical cash flow effects on turnover.

> Read more

WHY TRUST US WITH YOUR CASH?

It’s been more than 10 years since Cash Connect entered the South African market with cutting edge technology, a sound understanding of the cash risk in the retail space and a passion for service.

Today we boast a winning score board for innovation and protection of our customers’ business, as well as offering access to quick and reliable unsecured, short-term capital.

> WHAT OUR CUSTOMERS HAVE TO SAY

EFFICIENCY IS A PRIORITY

With Cash Connect, you can benefit from same day cash settlements, better cash flow, low cash deposit fees, reduced cash shrinkage and cut back on your back office administrative costs. You will save money on both in-store and cash-in-transit insurance costs and most of all, you will have established a massive deterrent against armed robbery.

> Read more

PEACE OF MIND

Our clients’ businesses are distinguishable by being retail spaces where the staff and their customers are no longer intimidated by the fear of attack and where the focus of attention has shifted to improving the working and shopping experience in every way.

> Read more

BEYOND SAFE

Cash Connect is a key component of a successful retail store and strives to make a unique contribution to South Africa’s burgeoning entrepreneurial SMME community.

We offer much more than just robust cash deposit vaults with which to process and protect your cash. We provide business efficiency – beyond safe.

> Read more

FREE CASH MANAGEMENT CONSULTATION

CLICK HERE
Copyright © 2018 Cash Connect.
PAIA DocumentationAll rights reserved.
facebook-icon
facebook-icon
facebook-icon
facebook-icon
facebook-icon
cash connect cash management solutions retail safe cash vault cti cti
!--Live Chat-->