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FAQs - Most asked questions

The cash value is guaranteed once deposited into the cash vault. Valid claims for any loss after being deposited is settled in accordance with your service choice of same day, next day or two day. Our clients are not exposed to settlement delays for valid claims arising from either insurance or investigative processes.

The cash value is guaranteed once deposited into the cash vault. Valid claims for any loss after being deposited is settled in accordance with your service choice of same day, next day or two day. Our clients are not exposed to settlement delays for valid claims arising from either insurance or investigative processes.

Depending on the volumes of cash deposited, service cost savings of up to 45% on traditional manual cash management costs are readily achievable.

Manually counted cash receipts are prone to shortages with national averages of between 0.1% and 0.15% (depending on the size and type of business), being reported in many developed economies. Cash Connect’s operating model provides for the teller to deposit cash from the till directly into the cash vault thus eliminating third party involvement. What the device counts is the actual value deposited.

It is common knowledge that over 90% of attacks are committed with some form of insider participation. When a store is properly hardened, these same ‘insiders’ “broadcast” that message, drastically reducing the risk of attack and deflecting the criminals to softer targets where cash is easily available.

Yes, from the instant cash is deposited in the vault, we take all the risk.

Non categorised, light weight devices often referred to as ‘safes’ or no protection at all will leave you exposed to the threat of an armed robbery.

We have the best risk profile in the industry.
Cash Connect sites indicate that you are 40 times less likely to be attacked. Our guarantee is INSTANT, from the moment cash is deposited in the vault. We will likely save you time and money and "We take the Risk".

Our Call Centre resolves over 55% of problems on the phone. Unresolved issues are logged, tracked and escalated to one of over 100 qualified technicians from within our national network of support personnel who will respond to your site within the time frame we have contractually committed to.

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T | +27 11 010 4300
E | info@cashconnect.co.za
CC | 0861 MY RAND (69 7263)

Jhb Head Office:
Innesfree View | 4 Harris Road (Cnr Katherine & Harris) | Sandown Ext 20 | Sandton | 2196 | South Africa

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